Service StandardsWhat You Need to Know from Your Spartan Tire Brighton Service AdvisorBrighton drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your servic... Read More Posted in Service Standards on April 04, 2021 On Board Diagnostics for Brighton MotoristsSome Brighton vehicle owners wonder why Spartan Tire Brighton and other Brighton auto repair shops charge a fee for vehicle diagnostics.Receiving a diagnostic charge at Spartan Tire Brighton for a tricky automotive problem shouldn't be a surprise. In the Brighton area, automotive diagnostics ca... Read More Posted in Service Standards on May 09, 2020 Service Center Standard and ProceduresAll Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Brighton autom... Read More Posted in Service Standards on April 18, 2020 What Brighton Automotive Service Consumers Should KnowThere are some things drivers should know about Brighton car service and repair. First and foremost, Spartan Tire Brighton cares about you and your family's safety. And we really appreciate your business. Spartan Tire Brighton in Brighton wants to build a trusting relationship that becomes the f... Read More Posted in Service Standards on April 14, 2020 Brighton Customer Detective WorkOne might say the most challenging part of being an automotive service technician at Spartan Tire Brighton is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track... Read More Posted in Service Standards on April 06, 2020 Questions to Ask Your Brighton Service AdvisorWe find that a lot of Brighton drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe i... Read More Posted in Service Standards on March 02, 2020 What Brighton Customers like About Us at Spartan Tire BrightonA big part of the service we provide at Spartan Tire Brighton for our Brighton customers is education. We want you to feel confident with your service decisions.And we're always open to questions from our valued Brighton area customers. Even though we try to be proactive in our Spartan Tire Brig... Read More Posted in Service Standards on December 09, 2018 On Board Diagnostics for Your vehicleToday we're going to talk about on-board diagnostics and the questions we hear from folks around Brighton, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnosti... Read More Posted in Service Standards on September 23, 2018 Ethics of Automotive Repair in BrightonWe're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Brighton automotive service and repair industry hasn't been given a pass either.Unfortunately, ev... Read More Posted in Service Standards on April 22, 2018 Speak Up: Talking with Your Spartan Tire Brighton Service AdvisorAbout 80% of the vehicles on Brighton roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. ... Read More Posted in Service Standards on February 11, 2018 |
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