NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

April 12, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years. That comfortable relat... More

DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)

March 29, 2020

A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of the engine. It was neatly stashed and was in a spot where the food pellets couldn't have simply... More

Thoughtful Gifts for the Winter Driver

March 1, 2020

You may be one of those romantics who don't like giving (or getting) practical gifts for special occasions. Just wait until one of those gifts helps you out of a big predicament in cold weather, and you realize that practical gifts can be life savers. Here are a few things you may give the cold-... More

Visibility Disaster! (Windshield Washer Pump Replacement)

February 23, 2020

Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield. You push your windshield washer switch expecting a good stream of fluid so the blades can wipe the glass clean. Yet nothing comes out. Nada, zip. What's g... More

In the Hot Seat (Repair and Maintenance of Seat Heaters)

February 9, 2020

It's chilly outside. You flip on that switch that looks like a picture of a seat with little heat waves rising from it. You expect soon you'll feel that warmth but wait! It's not getting warmer. Oh no, what's wrong with my seat heater? There could be lots of reasons it's not working, and it cou... More

The Byte Stuff (Your Vehicle's Computers)

January 20, 2020

Nobody has to tell you that computers are a part of so many things in our lives. Smartphones, kitchen appliances, vacuum cleaners, televisions. You name itit has a computer in it. And your vehicle is no exception. The earliest cars relied on the technology of their time, and there was no such ... More

Idle Talk about Engines (Causes of Rough Engine Idling)

November 24, 2019

When you slow down at stoplight, your vehicle's idle should be smooth as silk. But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've got something wrong with me and if you don't get someone to find out what it is, I may not start the n... More

Wash Me, Wash Me Right (How to Wash a Vehicle)

October 13, 2019

Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt. When warmer weather comes around, some of us are bound and determined to wash our own vehicles. And to protect the paint and its luster, there are a few things to keep in mind when you ge... More

No Yolk! Rotten Egg Smell (Sulfur Smell Causes)

October 6, 2019

The pungent smell of rotten eggs can send people running for the hills. So when that odor is inside your vehicle, yikes! Yolks! The good news is that a trained service technician can search the source of that smell and stanch the stench that comes from another words that begins with S. Sulfur... More

Cruisin' on Down Main Street

May 26, 2019

When automakers first came out with cruise control, it was a real luxury item. The older cruise controls used a mechanical vacuum system but it worked. Well, some of the time. Now days, cruise control is all electronic, thanks to computers. It's reliable and a real convenience on long trips. ... More